What it takes to go live.

Most businesses are answering customers within a day. Here is exactly what happens, in order.

Before you start, have these ready

Not already active on a WhatsApp or WhatsApp Business app. Able to receive an SMS or a voice call for verification.

Names, prices, and photos if you have them. This is what the AI is allowed to talk about.

Delivery time, returns, payment options, warranty — whatever customers usually ask before you reply for them.

So Niks can tell a customer when the shop is closed and when you will be back.

One-time ₹499 setup, paid with your first plan.

We check it isn't already active on WhatsApp, then connect it to Niks and confirm the connection with a test message.

Products, FAQs and policies go into your dashboard. The AI only ever answers from what you put here.

Tone, languages, opening hours, and the words that hand a chat to a person. Try it in the built-in test chat before anyone else sees it.

Turn it on. Customers start getting instant replies, and every chat becomes a contact in your CRM.

Create an account, pick a plan, and we will connect your number.