WhatsApp CRM by NS WorksInstant AI replies
Niks answers customers in seconds using your products, prices, opening hours and policies, day and night.
One inbox that sells, supports and remembers.
Everything a customer asks on WhatsApp, answered by Niks or handed to your team, with every contact and deal saved.
Seven Indian languages
Telugu, Hindi, Tamil, Kannada, Malayalam, Marathi and English. Niks replies in the language the customer wrote in, even when they type it in English letters.
Shared inbox with hand-over
Read every chat, take over from the AI with one click, and hand it back. Customers can ask for a person at any time.
Product photos and prices
Send photos, prices and stock from your own catalogue. Niks never makes up a product or a price.
Follow-ups on time
When a customer says “remind me tomorrow at 5”, Niks saves it and messages them at that time.
Contacts and pipeline
Every chat becomes a contact. Tag people, keep notes and move deals from new to won on one board.
Campaigns and templates
Send approved WhatsApp templates to a tagged group and see sent, delivered and read. People who reply STOP are never messaged.
Knowledge base
Add FAQs or upload a PDF. Niks answers from them and says so when it does not know.
Analytics
See messages per day, how much the AI handles, reply time, busiest hours and which languages your customers use.
Live in four steps.
Pick a plan
Basic, Starter, Growth, Business or Business Pro. You can renew on a different plan later.
We connect your number
One-time ₹499. We link your WhatsApp Business number to Niks and send a test message.
Add your business
Add FAQs, products with photos, opening hours and policies so Niks answers like your team.
Test, then go live
Chat with your agent in the test box, adjust its tone, then switch it on for customers.