WhatsApp CRM by NS WorksInstant AI replies
Niks answers customers in seconds using your products, prices, opening hours and policies, day and night.
Answer every WhatsApp customer in the language they write in.
Niks replies in seconds, shares your product photos and prices, follows up when a customer asks you to, and keeps every lead in one pipeline. Built for Indian businesses that talk to customers on WhatsApp all day.
One-time ₹499 setup. Plans from ₹499 a month.
KB
Kavya Boutique ✓Business account
Hi, is the cotton kurta available in size M?
Yes! Here are 3 colours in stock in size M 👇
Royal blue₹899
Buy nowMarigold₹949
Buy nowRose₹929
Buy nowRoyal blue one please 😊
Order #2481 confirmed ✅ Pay on delivery or via UPI.Pay with UPI
Message
Language detected
English
Niks replies in the same language
Pipeline
New lead added
Interested in: cotton kurta, size M
Order #2481
₹899, UPI pending
Payment link sent in chat
Everything a WhatsApp business needs in one place.
Reply, follow the deal, and reach customers again, without switching tools.
Seven Indian languages
Telugu, Hindi, Tamil, Kannada, Malayalam, Marathi and English. Niks replies in the language the customer wrote in, even when they type it in English letters.
Shared inbox with hand-over
Read every chat, take over from the AI with one click, and hand it back. Customers can ask for a person at any time.
Product photos and prices
Send photos, prices and stock from your own catalogue. Niks never makes up a product or a price.
Follow-ups on time
When a customer says “remind me tomorrow at 5”, Niks saves it and messages them at that time.
Contacts and pipeline
Every chat becomes a contact. Tag people, keep notes and move deals from new to won on one board.
Campaigns and templates
Send approved WhatsApp templates to a tagged group and see sent, delivered and read. People who reply STOP are never messaged.
Knowledge base
Add FAQs or upload a PDF. Niks answers from them and says so when it does not know.
Analytics
See messages per day, how much the AI handles, reply time, busiest hours and which languages your customers use.
Replies in seven languages.
Customers write in the language they are comfortable with, in their own script or in English letters. Niks detects it and answers in the same one.
- English
- हिन्दी
- తెలుగు
- தமிழ்
- ಕನ್ನಡ
- മലയാളം
- मराठी
Live in four steps.
You bring a WhatsApp number that is not already used on WhatsApp. We do the technical connection.
Pick a plan
Basic, Starter, Growth, Business or Business Pro. You can renew on a different plan later.
We connect your number
One-time ₹499. We link your WhatsApp Business number to Niks and send a test message.
Add your business
Add FAQs, products with photos, opening hours and policies so Niks answers like your team.
Test, then go live
Chat with your agent in the test box, adjust its tone, then switch it on for customers.
Simple monthly plans.
One-time ₹499 setup, then a monthly plan. Meta bills WhatsApp message charges to your account directly.
Basic
₹499 / month
- 5M AI tokens a month
Starter
₹999 / month
- 10M AI tokens a month
Growth
₹2,499 / month
- 25M AI tokens a month
Business
₹5,999 / month
- 50M AI tokens a month
Business Pro
₹9,999 / month
- 100M AI tokens a month
Common questions
Do I need my own WhatsApp number?
Yes. Use a number that is not already active on a WhatsApp or WhatsApp Business app, and that can receive a verification code by SMS or call.
What does the ₹499 setup include?
We connect your number to Niks, check that messages arrive, and send a test reply before you go live. It is paid once, with your first plan.
Who pays for WhatsApp messages?
Meta bills WhatsApp message charges directly to your WhatsApp Business account. They are separate from your Niks plan. Replies to customers inside 24 hours and business-started template messages are priced by Meta, so check Meta's current rate card for India.
Which languages does Niks reply in?
Telugu, Hindi, Tamil, Kannada, Malayalam, Marathi and English. Niks replies in the language the customer wrote in. You choose which languages are allowed.
Put Niks on your WhatsApp.
We connect your business number for a one-time ₹499. Then you add your FAQs and products and go live.