A WhatsApp CRM built for how India talks to customers.
Niks is made by NS Works, the team behind the Niks AI calling agents. We built it because most small businesses already sell on WhatsApp, in many languages, and cannot answer everyone fast enough.
What Niks does
Customers message your business WhatsApp number. Niks answers from the products, prices, policies and FAQs you give it, in the language the customer used. It can send product photos, save a follow-up when a customer asks to be contacted later, and pass the chat to a person whenever needed. Every conversation becomes a contact in your CRM, with tags, notes and a pipeline for your deals.
How it works
Pick a plan
Basic, Starter, Growth or Business. You can renew on a different plan later.
We connect your number
One-time ₹499. We link your WhatsApp Business number to Niks and send a test message.
Add your business
Add FAQs, products with photos, opening hours and policies so Niks answers like your team.
Test, then go live
Chat with your agent in the test box, adjust its tone, then switch it on for customers.
How we treat your data
Each account has its own contacts, chats, products and settings, kept separate from every other account. Your WhatsApp access token is stored encrypted. You can add your Meta app secret so Niks rejects fake messages sent to your webhook. Customers who reply STOP are never included in campaigns or follow-ups.
What Niks does not do
Niks does not invent products or prices: it only shares what is in your catalogue. It does not send bulk messages without an approved template. It does not sell or share your customer data.
Talk to us
Email nsworksteam@gmail.com or start with an account and we will connect your number, usually the same day.